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Tasks and Responsibilities

Housekeeping department:

Runner:

  • Every morning I am responsible to take each floor linen chute key and open it one by one from the 21st floor all the way down to 5th floor.

  • Check the house status of check in and check out every day and print out the housekeeping detail report to see how many rooms have already check out.

  • Refer to the housekeeping detail report and collect the dirty bed linens, bath mats, and bath towels from each room that is in the report, roughly there is around 120-150 of rooms check out everyday.

  • Throw the dirty bed linens, bath mats, bath towels in the linen chute.

 

Housekeeper’s helper:

  • Attend morning briefing in the Housekeeping department office every day.

  • Help the housekeeper to take the amenities they needed to pack their trolley (bath gels, shampoos, tissue rolls, body lotions, etc.).

  • Before entering the guest’s room, make sure to knock 3 times and recite “housekeeping”.

  • Look for the dirty glasses and clean it with the chemical before proceed on cleaning the toilet.

  • Clean the entire bathroom with the chemical and brush to make it shiny and clean.

  • Fill up the amenities in the toilet (shampoo, bath gel, conditioner, dental kit, shaving kit, bar soap, and tissue roll)

  • Put on 2 hand towel, 2 bath towel, and 1 bath mat on the rack.

  • Help the housekeeper to put on the bathrobes inside the wardrobe, fill on the mineral water and minibar amenities.

  • Wipe the table, TV cabinet, and the minibar with a cloth.

  • Vacuum the carpet and spray on the room freshener.

  • Responsible to keep the hallway clean all the time.

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